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Rush Order Processing
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You may choose to upgrade your order to Rush Processing during checkout when purchasing through our online wholesale catalog. Selecting Rush Processing will guarantee that your order leaves our facility within 2 business days (order processing begins the first business day after order is placed).
Please note that an additional $100 rush fee will be added to your order even if expedited processing is requested.
If we are in the midst of unusually high order volumes and, therefore, unable to fulfill your rush request, we will notify you via phone or email within 24 hours of order receipt and rush charges will NOT be assessed.
RUSH Processing does NOT apply toward our $500 Free Shipping Special--Product Total must meet the $500 minimum in order to receive Free Ground Shipping.
Please note that the “rush” option expedites processing, but your order will be shipped via UPS Ground unless you also choose an expedited shipping option during checkout--those fees represent the current UPS service rates and are in addition to any rush fees paid to WoodSprite Organic Body for rush processing. Though 3-Day Select, 2nd Day and Overnight services offer delivery guarantees, UPS does include an “Act of God” clause which nullifies all guaranteed deliveries in cases of severe weather events during which they are unable to operate their freight and airline systems at full capacity. In such instances, UPS does not refund WoodSprite Organic Body for the expedited service fees and, unfortunately, we cannot refund them back to our clients. This is usually only an issue during icy winter conditions, so please make every effort to plan ahead in the colder winter months.
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